Vendor Credentialing: Frequently Asked Questions (Hospital Access)

New to vendor credentialing for hospital access? Start with our Hospital Directory to find your facility’s platform (Symplr, GHX/Vendormate, Green Security, VPro), then use Credentialing Agencies for direct registration and support.

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General FAQ About Credentialing

FAQ About This Site

Hospital Credentialing Hub is a centralized resource to help healthcare professionals and vendors quickly find hospital-specific credentialing requirements. We provide an up-to-date, searchable database showing which agency handles credentialing for each hospital—and how to register.

You can submit a correction directly through our site using the feedback form. If your submission is verified, you’ll also be entered into our monthly $100 Amazon gift card giveaway.

Just start typing the hospital’s name or state into the search bar on the home page. Our database will auto-populate suggestions based on your input.

Each year, we’ll randomly select one contributor to receive a $100 Amazon gift card. Every accurate update you submit counts as an entry, so the more helpful updates you provide, the better your chances of winning.

General FAQ About Credentialing

Vendor credentialing is the process of verifying that a healthcare representative or contractor meets a hospital’s compliance standards—like background checks, vaccinations, and training—before being allowed on site.

Credentialing is handled by third-party agencies like SEC³URE, Vendormate (GHX), Green Security, HealthTrust VPro, and others. Each hospital chooses its preferred partner.

No, most credentialing agencies charge a fee. Costs vary by agency and hospital requirements, and some may require annual renewals.

Credentialing ensures that all hospital visitors—especially those entering patient care areas—meet safety, privacy, and legal standards. It’s often required by law and by hospital policy.

Credentialing timelines vary depending on the agency and the requirements. While some systems approve submissions the same day, background checks can take 1–2 weeks, especially if they include county-level searches. If you’re required to complete a drug screening or provide a vaccination letter or attestation, those results can also take 1–2 weeks to be processed and delivered. We recommend starting early to avoid delays in hospital access.

Use the “Submit a Correction” form on our site. Just enter the hospital name, the correct agency, and your contact info. We review and verify all submissions before making changes.

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